We are deeply sorry to announce that the cause of this issue is not clarified yet, and also sorry for any inconvenience caused by the issue.
We are constantly working on this issue and will inform you as soon as we find out the solution.
Thank you for your cooperation and patience.
Please refer to this notice for the latest update.
We have found out the Concept Deck Carnival has not been started as scheduled, and currently investigating on this issue.
Please refer to this article to find the latest information about this issue, and thank you for your understanding and patience.
We are sorry for any inconvenience caused by this issue.