Curretly, Loot Box x10 Ticket earned as a reward for the collaboration event “Head to Nero in the Caravan!” is unavailable.

We are planning to fix this issue with the maintenance scheduled on Dec 19.

Also, the Free Loot Box x10 Tickets distributed from Dex 6 will be available.

Please accept our apology for causing inconvenience, and thank you for your understandings.